Click & Collect FAQ

I have chosen click & collect, when can I collect my order? 

We will notify you via email/ WhatsApp when your order is ready for collection.
We generally need 1-2 working days to prepare your order. During sales and busy periods such as Ramadan & Eid the lead time is 3-4 working days. 

What is the Click & Collect collection address?

27 Dr Goonam Street 

Durban 

4001 

Put it in Google Maps - it should bring you right outside!

PS: we are in a big brown building with signage on the outside which reads: Mamedy House/ M.I Mahomedy/ Caravan Clothing 

What are the collection times? 

Monday - Friday

8:30am - 4:00pm*

*Closed daily between 1:00-1:30pm &11:30am - 2pm on Fridays 

Saturdays: 8:30am -12:30pm 

Closed on Sundays & Public Holidays 

Do I need to provide any details when collecting? 

Your #DDXXXX order number will need to be quoted upon collection. 

Can someone collect on my behalf?

Yes, you will need to provide them with your #DDXXXX order number. 

Do you have parking available?

No, unfortunately we do not have parking available. You will need to park on the road or in public car parks nearby. 

 

 

 

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