If I am collecting my order why do I need to pay for collection?
In an effort to provide a safe, convenient and easily accessible pick up point for our customers, who don't wish to pay for delivery, we have partnered with a third party - Hawaat Home Industry in Westville & Durban North In order for us to provide this service, there is a fee of R20.00
I have chosen Click & Collect, when can I collect my order?
We will notify you via email/WhatsApp when your order is ready for collection. We generally need 1-2 working days to prepare your order. During sales and busy periods such as Ramadaan, Eid & Sale periods the lead time is 5-7 working days.
What is the Click & Collect collection address?
Hawaat Home Industry 22 Salisbury Ave Cnr Of, Dunbar Rd, Dawncrest, Westville, 3629 Naazira: 072 283 5132
What are the collection times?
Monday - Friday: 9:00am - 4:30pm* *Closed between 12:30pm - 2:00pm on Fridays for Jummah Salaah.
Saturdays: 9:00am - 3:00pm. Closed on Sundays & Public Holidays
Do I need to provide any details when collecting?
Yes, your #DDXXXX order number will need to be quoted upon collection.
Can someone collect on my behalf?
Yes, you will need to provide them with your #DDXXXX order number.
Do you have parking available?
Yes, we have safe and secure free parking, that does NOT require you to parallel park ;)